MEET THE TEAM
Hello Neighbour began as a chat between brothers over the garden fence. Together, Rich and Mike combined their business sense and tech know-how, to put our foundations in place. They've since been joined by a smart and talented team of property and technology experts, all of whom share our mission – to change lettings for good.

Executive team
Richard Jenkins
Driving Hello Neighbour's commercial success, Rich takes responsibility for funding, finance and spends his time building our fantastic team.
Rich is taller than you might expect. He's the type of neighbour you'd recognise from a distance.
Suzanne Smith
Suzanne is best known as the founder of The Independent Landlord , her blend of legal expertise and real-world property experience makes her a perfect fit for Hello Neighbour
Suzanne is the kind of neighbour that is always there to offer down to earth, practical advice.
Phil Shelley
Phil is Non-Executive Chairman of Hello Neighbour’s Board. He brings a great deal of board, financial and property experience to the role as the Board supports and challenges Richard and the team.
Phil is the kind of neighbour who listens, advises, and then helps get the job done.
Claire Wallis
Claire heads up the product development for our awesome online portals. She enjoys learning what will delight our customers and helping our tech team make it happen.
If the invitation is there, Claire's the first neighbour to pop over for a glass of wine.
Mike Jenkins
Mike loves technology. He leads the product design and development for Hello Neighbour and manages our super smart tech team.
Mike’s the kind of neighbour you’d invite round to sort out your internet connection.
Tamara Jenkins
Tamara leads our people strategy. She loves seeing our team succeed and does everything she can to support this.
If you're Tamara's neighbour, she'll bring over soup when you're unwell and wine and chocolate when you feel a little better.
Management team
Melissa Burrows
Melissa manages the Hello Neighbour viewings team. She will do anything to ensure we have our best agents representing the properties and meeting the applicants.
Melissa also loves pets and will always make herself available for a dog walk in her local neighbourhood.
Vivek Bhimma
With a passion for software architecture and design, Vivek plays a key role in building and scaling up the Hello Neighbour platform.
Vivek's the kind of neighbour who will always make himself available, if you ever need a helping hand.
Lauren Rouse
Lauren leads our Customer Success team, managing the account managers and specialising in helping landlords from the moment they advertise their property through to finding a great tenant and successfully moving them in.
Lauren is the kind of neighbour you can count on to lend a hand whenever needed.
Ievgen Karelin
Ievgen's early involvement with Hello Neighbour and move to a tech lead role made him a critical part of the team's success.
As a neighbour, Ievgen can always be counted on for a good laugh and a positive attitude.
Aurelia Tolos
Aurelia, or Elly, as most people know her, is super organised and always up for a challenge. She jumps right in and gets things sorted without fuss.
She’s the kind of neighbour you’d love to have around when you’re off on holiday and your parcels need a cosy place to wait for you!.
Javier Stout
Javi doesn’t like to be called Javier, as this is used by his mother when she is angry. He manages the Customer Success department making sure all the properties end up with the right tenants.
Javi is the kind of neighbour that would drop everything to walk your dogs.