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Renters Rights Ident x4
Full-service letting · Fixed fee

WE FIND YOUR
TENANT. YOU
STAY IN CONTROL.

As little effort as a high-street agent. Up to 60% less cost. A dedicated person who does the lot, from photos and viewings to references, compliance and move-in. You only pay when your tenant moves in.

4000+properties let
up to 60%cheaper than high street
No tie-inssimple, fixed one off charge
Trustpilot
Get Rented Pro
Full-service tenant find, fixed fee per let
£1,440 incl. VAT

We market it, host the viewings, reference the tenant, handle compliance and contracts, and get them moved in.

  • Photos, floor plan and a property write-up
  • Accompanied viewings, done by us
  • References, contract, deposit and first month's rent
  • 6-month re-let guarantee if your tenant leaves early
Enquire today

No upfront fees · No ongoing letting fees · +£100 for 4 bed+ 

Property management? We can manage the whole tenancy for you after move-in, from £102/month. See how.

Best tenant, best rent, fast

WHAT GOOD MARKETING ACTUALLY DELIVERS.

Every enquiry, viewing and offer runs through the same optimised, battle-tested process, powered by our own tech. We feature your property, price it on data, and run the viewings ourselves. That consistency is what turns a listing into a signed tenancy, fast.
70% of viewings we run turn into offers
6 days average from listing to first offer
325% more enquiries from 7 days featured on Rightmove
95% of tenants search on portals, where we list every property
A word from our founder

The people behind the fees.

Why we do this, and the service we set out to build, from the person who started it.

Our story

Why we built Hello Neighbour

Richard started Hello Neighbour to fix a deal he thought was broken for landlords: high fees, vague service, and no one really accountable. The idea was simple. Use better technology to do the same job a good agent does, then charge a fair, fixed price for it.

4,000+ properties let, and counting
How it works

FOUR STEPS, FROM INSTRUCTION TO MOVE-IN.

Letting has never been more regulated, and the penalties for getting it wrong have never been higher. From enquiry to move-in, here's the whole journey, with every step kept compliant, so you stay protected.

01

YOU ENQUIRE

You get in touch and we call to talk through what you need, take a few details and get you signed up. No obligation until you're happy to go ahead.

02

WE GET YOU TO MARKET

We agree the right rent with you, backed by real market data, arrange professional photos and advertise on Rightmove and the major portals.

03

FIND & SECURE YOUR TENANT

We handle every enquiry, host the viewings and bring you the best offers. Once you've chosen, we take the holding deposit, reference the tenant and send the contract to sign.

04

THEY MOVE IN

We collect the first month's rent and the deposit, protect the deposit and move your tenant in. Our fee comes out of that first month's rent, so you simply receive the rest.

Forget the labels

We're a modern letting agent.

You'll hear what online agents can't do. We just do it.

They say No local branch, so no reach We do 95% of tenants search on Rightmove
The misconception

A high-street window equals reach. It has not worked that way for years, and most renters never walk past the branch in the first place.

The reality

Featured listings on Rightmove and Zoopla, with professional photos, put your property in front of the people actually searching for a home.

They say Online agents skip the viewings We do We host them for you, in person
The misconception

People assume online means self-service, with tenants left to view the place on their own and let themselves in.

The reality

A real person hosts every viewing in person and feeds back to you afterwards. It is included as standard, never an extra.

They say That cheap? They must cut corners We do Full compliance, included
The misconception

A low price reads as a cut corner, so something essential must have been quietly left out to hit the number.

The reality

Professional photos, referencing, Right to Rent, compliance, the contract and deposit registration are all included as standard. We're cheaper because our tech and our no-office model make us efficient, not because anything is skipped.


They say You'll be left in the dark We do Everything live in your dashboard
The misconception

Cheaper service sounds like no service, leaving you to chase updates that never seem to arrive.

The reality

You have a dedicated Account Manager but you see it all yourself, in real time. Your advert, every enquiry, your viewings and offers, live in your dashboard. No waiting on a callback to find out where things stand.

60%
less than a high-street agent
Up to £4,000 saved in year one, based on a £2,500/month rent.
The cost of the high street

YOU'RE PROBABLY OVERPAYING TO LET.

A typical high-street agent charges up to 13% of your rent just to find a tenant, and usually bills referencing, the contract and deposit registration on top, another £250 to £480. Photos and viewings can be extra again.

Get Rented Pro is one fixed fee of £1,440 (roughly 4.8% as a comparison), with photos, portal advertising, accompanied viewings, referencing, compliance, the contract and move-in all included. Nothing to add, nothing hidden, and you only pay on move-in.

So how are we 60% cheaper and still doing the same job? Three reasons, none of them cutting corners.

Built on our own tech

The platform that powers our DIY product runs the whole operation. A small, expert team gets more done, accurately, without the overheads.

tech enabled

No high-street offices

We don't pay for an empty shop window on the high street, because in a digital world tenants don't look there. So you don't pay for it either.

Lower overheads

A fair, fixed price

We charge what the work is worth, once. No percentage creep on higher rents, no tie-ins, no surprises. We believe in the right price for the service.

No surprises
The people doing the work

A SMALL TEAM WHO ACTUALLY KNOW YOUR LET.

The biggest myth about modern letting is that there's no one behind it. There is. Get Rented Pro is run by a tight-knit lettings team who pick up the phone, remember your property, and see it through from valuation to move-in.

One named account manager owns your let. No being passed around, no starting the story again every call. It's the part landlords mention most in their reviews.

 

dedicated
named account manager per let, start to finish
deep experience
each member has let more properties than most high street offices do in a year
Isabella Frost
Isabella F.
Account Manager
Jade
Jade S.
Account manager
Lauren
Lauren R.
Account manager & Team leader
Rebecca
Rebecca L.
Account manager
What's included

EVERYTHING FROM "TO LET" TO "MOVED IN".

Get Rented Pro is one fixed fee covering the entire job of finding and moving in your tenant. No upfront fees, no ongoing letting fees, and nothing extra to bolt on for the essentials.

You only pay once your tenant has committed and paid their first month's rent. Until then, the work and the risk sit with us.

You also get a window into all of it. With Get Rented Pro you can see your advert, enquiries, viewings and offers in your dashboard, in real time. The work is ours, the visibility is yours.

Since the Renters' Rights Act

A genuine one-off, in a market full of tie-ins.

The Renters' Rights Act and the banning of rent terms mean high-street agents can no longer charge the renewal fees they once relied on. To make that money back, many are now tying landlords into longer contracts or bundled management you never asked for.

We haven't. Get Rented Pro is a true one-off fee, with no tie-ins and no ongoing letting charges. Manage it yourself afterwards, stay with us, or walk away. Your choice, every time.

Online agent? High-street agent? Labels be damned

WE'RE A MODERN LETTING AGENT.

We do everything a good high-street agent does, find you the best tenant at the best rent, fast, and we do it for a fraction of the price. Here are the things you may have been told, and what's actually true.

  • The high street pitch
    "They're just an online agent with no local branch. You need a high-street presence to get the reach and the right tenants."
    The reality

    95%+ of tenants search on portals like Rightmove, not in a high-street window. Every property is featured there for 7 days, driving 325% more enquiries, priced on data and shown by our team. Expert people and better tech, without the cost of a shop you'd pay for.

  • The high street pitch
    "Online agents don't do viewings. You'll be showing people round yourself on a Sunday."
    The reality

    We host accompanied viewings for you, in person. With one named account manager owning your let from start to finish. Get Rented Pro is full-service, not list-it-yourself.

  • The high street pitch
    "If it's that cheap, they must be cutting corners, probably on referencing or compliance."
    The reality

    Professional photos, referencing, Right to Rent, compliance, the contract and deposit registration are all included as standard. We're cheaper because our tech and our no-office model make us efficient, not because anything is skipped.

  • The high street pitch
    "With an online agent you're left in the dark. You'll be chasing for updates and never really know what's happening."
    The reality

    You have a dedicated Account Manager but you see it all yourself, in real time. Your advert, every enquiry, your viewings and offers, live in your dashboard. No waiting on a callback to find out where things stand.

In their words

LANDLORDS WHO TRIED THE HIGH STREET FIRST.

The reviews that matter most come from people who'd been with a traditional agent before us.
Trustpilot
Not everyone needs the full service

Already further along? There may be a better fit.

We'd rather point you to the right service than sell you the biggest one. If you've done some of the work already, one of these may suit you better.

Already found your tenant?
Get Moved-In Pro

We just handle references, the contract and move-in.

£490 incl. VAT
Enquire
Happy to do it yourself?
GET LISTED + GET RENTED

Our DIY letting platform. List your property and find a tenant yourself.

From £29 incl. VAT
Find out more
Good to know

QUESTIONS LANDLORDS ASK US.

If your question isn't answered below, give us a call or email hello@hello-neighbour.com. We usually reply within an hour during working days.

When do I actually pay?

Only when your tenant has committed and paid their first month's rent. There are no upfront fees, so if we don't let your property, you don't pay.

How are you so much cheaper than a high-street agent?

On a £2,500/month rent, a high-street agent typically charges up to 13% to find a tenant (£3,960), and bills referencing, contracts and deposit registration on top. Get Rented Pro is one fixed fee of £1,440 (roughly 4.8% as a comparison), with all of that included. We run on our own tech, carry no high-street offices, and price fairly, so landlords save up to 60% in year one.

Are there any ongoing fees or tie-ins?

No. Get Rented Pro is a one-off fee of £1,440 incl. VAT (+£100 for 4 bed+), with no tie-ins and no ongoing letting charges. If your tenant stays on, there's nothing more to pay.

Do you really do the viewings, or do I?

 We do. Accompanied viewings are included and run by our team. This is full-service letting, not a list-it-yourself platform. If you'd prefer to do it yourself for less, our self-service options start at £29. 

What if I've already found a tenant?

Then you don't need the full find service. Get Moved-In Pro (£490 incl. VAT) handles the references, contract, compliance and move-in for a tenant you've sourced yourself. 

Can you manage the property afterwards too?

 Yes. Management Complete takes over from move-in for £102/month on a rolling contract: a dedicated property manager, rent collection, compliance and 6-monthly inspections, with the same team throughout. 

Once they're in

DON'T WANT TO MANAGE IT EITHER?

Get Rented Pro finds your tenant. If you'd rather not deal with rent, repairs and inspections from there, we can take that off your plate too.

MANAGEMENT COMPLETE

Ongoing property management · monthly rolling contract

£102 / month incl. VAT
  • A dedicated property manager
  • Rent collection and compliance handled
  • 6-monthly property inspections
  • Vetted tradespeople, no mark-up
See Management Complete
Monthly rolling contract, never tied in · +£10 for 4 bed+
The natural next step

Same team. Straight from move-in into management.

The team that found your tenant hands over to the team that looks after them. No new agent to brief, no gap in cover, no second set of paperwork.

Want certificates and rent guarantee insurance bundled in as well? See Management Plus, £146/month → 
Rather speak to someone?

PREFER TO TALK IT THROUGH FIRST?

Tell us about your property and your timing, and we'll tell you honestly whether Get Rented Pro is the right fit, or whether something smaller suits you better. No pressure, no hard sell.

Lines open · Mon to Fri 9am to 5:30pm · We answer in under 60 seconds
Call 020 8138 8848 Email us
READY WHEN YOU ARE

GET YOUR PROPERTY LET, WITHOUT THE HIGH-STREET PRICE.

One fixed fee. One dedicated person. You only pay when your tenant moves in.

GET RENTED PRO
From
£1,440 incl. VAT
Only on move-in · No upfront or ongoing fees · +£100 for 4 bed+
Get my property let

 Already found a tenant? Get Moved-In Pro, £490. Want us to manage it post move-in? Management Complete, £102/month.