01
Enquire
Tell us about your property and where things stand, and the team talks you through the options honestly, including whether a lighter package, or self-managing, would suit you better. No pressure, no hard sell.
London property management
FULLY MANAGED.
FULLY MANAGED.
FAIRLY PRICED.
A dedicated property manager handles the compliance, the contractors and the day to day, for a fixed monthly fee, not a percentage, up to 60% less than a high-street agent.
900+properties managed
up to 60%less than a high-street agent
no tie-insrolling monthly contract
MANAGEMENT COMPLETE
We run the whole tenancy for you.
£102
/ month incl. VAT
- Dedicated property manager
- Fixed fee, not a percentage
- Rent, repairs and full compliance
- Contractors at cost, no mark-up
Rolling monthly contract, never tied in.
Enquire
Enquire about service
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As featured in
The maths, your numbers
What is a percentage fee costing you?
A high-street agent takes a slice of your rent every month, for as long as you let. We charge a fixed fee. Put in your own figures and see the gap.
£2,000
12%
The percentage a high-street agent charges to manage, incl VAT. Put in what you have been quoted.
Our package
Your saving a year
£1,656
versus a 12% high-street agent on £2,000 a month rent.
High-street agent
£2,880/yr
Hello Neighbour, fixed
£1,224/yr
Management fees only. Repairs and certificates apply whichever route you choose, so they are left out. An illustration based on your inputs, not financial advice.
The people behind the fees.
Why we built it, and how to pick your package, from the person who started it.
Watch · 2 min
Rich started Hello Neighbour with his brother Mike after renting a place directly from a landlord and finding it a far better experience.
He walks through how our fixed-fee management works, what each package includes, and how we can still find your tenant if you would rather self-manage.
99%
of landlords staywith us year on year
How it works
HANDED OVER IN FOUR STEPS.
Simple to start, simple to run, and simple to leave. Here is the whole thing.
02
Onboarding
Once you are happy, we handle the setup: compliance checks, certificates, keys and paperwork, or a clean handover from your current agent. We manage the whole onboarding, with no gap in cover.
03
We manage the tenancy
Your dedicated manager collects the rent, chases any arrears, and handles every maintenance issue through vetted contractors charged at cost, keeping you updated throughout.
04
Compliant and current
We keep the tenancy legal and up to date: gas safety and other certificates, 6-monthly inspections, and, since tenancies no longer renew under the Renters' Rights Act, your annual rent reviews and increases.
Leave when you need to. You are on a rolling contract, so you can give one month's notice and go whenever you like. Management Plus has a 12 month minimum, because we arrange and pay your rent guarantee insurance a year in advance.
Why now
STAYING COMPLIANT JUST GOT HARDER.
Costs are up, the rules have changed, and the margin for getting it wrong has shrunk. Self-managing is more work and more risk than it has ever been.
31-39%
of landlord spend now goes on upkeep
Maintenance and repairs, the single largest running cost. Pegasus Insight, 2026.
~5%
buy-to-let mortgage rates
Roughly double the pandemic-era 2%, as 1.8 million fixed deals expire in 2026.
400k
properties under selective licensing
Licensing now reaches nearly 400,000 properties in England, and it keeps spreading.
1 May
Renters' Rights Act in force, 2026
Section 21 gone. Every problem tenancy is now a slower, costlier Section 8 process.
The people doing the work
A NAMED MANAGER, NOT A CALL CENTRE.
Every managed property is owned by one dedicated manager who knows your property, your tenants and your history. No being passed around, no starting the story again every call.
It is the part landlords mention most in their reviews. Our managers are performance-monitored, and our contractors are vetted with no mark-up on their work.
dedicated
named manager per let, start to finish
4,000+
issues handled last year, so very little surprises us
Sophie B.
★
Property manager · London
Marie-Ann R.
★
Property manager · London
Carlo C.
★
Property manager · London
Grwendill G.
Senior Inventory Clerk · London
★
Property manager Team Lead· London
Choose your package
PICK THE LEVEL OF HANDS-OFF
Three packages, one flat monthly fee. Step up or down whenever the maths changes.
| What's included | Rent Collection Plus £30 / month incl. VAT | Most popular Management Complete £102 / month incl. VAT | Management Plus £146 / month incl. VAT |
|---|---|---|---|
| Compliance monitoring | Rent Collection Plus Included | Management Complete Included | Management Plus Included |
| Rent collection | Rent Collection Plus Included | Management Complete Included | Management Plus Included |
| Key management | Rent Collection Plus Included | Management Complete Included | Management Plus Included |
| Trusted tradespeople, no mark-up | Rent Collection Plus Included | Management Complete Included | Management Plus Included |
| Section 13 rent increases | Rent Collection Plus | Management Complete Included | Management Plus Included |
| Dedicated property manager | Rent Collection Plus Advice line only | Management Complete Included | Management Plus Included |
| 6-monthly inspections | Rent Collection Plus | Management Complete Included | Management Plus Included |
| EICR, EPC and Gas certificates included | Rent Collection Plus | Management Complete | Management Plus Included |
| Protects your income if a tenant defaults. | Rent Collection Plus | Management Complete | Management Plus IncludedCover up to £2,500 p/m |
Prices indicate 1 to 3 bedroom properties, plus £10 a month for 4 bed and over. All prices include VAT. Management Plus has a minimum 12 month term; Rent Collection Plus and Management Complete are rolling monthly contracts. For Houses in Multiple Occupation we run the same Management Complete service with HMO-specific extras at £146 a month.
Why landlords move to us
FULL MANAGEMENT, MINUS THE THINGS THAT EAT YOUR RETURN.
The economics only work if management is priced fairly and run honestly. That is the whole idea: the service of a good managing agent, without the costs that quietly erode your profit.
A FIXED FEE, NOT A PERCENTAGE
One predictable monthly fee, up to 60% less than a high-street agent, and the same whether your rent is £1,500 or £3,000. We never take a bigger slice as your rent rises.
CONTRACTORS AT COST, NO MARK-UP
Maintenance is now around a third of what landlords spend. Our vetted trades are charged at cost, with nothing added on top. We balance quality with cost.
ROLLING, AND NO TRAPS
High-street contracts use long ties and exit penalties to keep you stuck (The Independent Landlord). Ours is rolling: leave or switch package whenever the maths changes.
AND IT WORKS.
Last year we dealt with more than 4,000 maintenance issues so our landlords did not have to. They stayed, and here is what they say.
Your right to leave
Stay because it works, not because you're stuck.
A fair contract lets you leave, and the law backs that up. Under the Consumer Rights Act, exit penalties and clauses that keep a landlord tied in while the tenant stays can be unenforceable, and the Property Ombudsman code expects agents to treat landlords fairly. Yet most high-street contracts still lean on long ties, exit fees and renewal fees that can run for as long as the tenant stays.
We don't. Our packages are rolling, with no exit fees and no renewal fees. Leave, or drop to a lighter package, whenever the maths changes. We would rather earn your stay than lock it in.
We don't. Our packages are rolling, with no exit fees and no renewal fees. Leave, or drop to a lighter package, whenever the maths changes. We would rather earn your stay than lock it in.
From the blog
All articles
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Related reading.
Guide · 7 min read · May 2026
Why Property Inspections Are a Key Tool for landlords
Renters’ Rights Act so here’s what we have learned from over 2,143 inventory and check-in inspections, more than 3,000 mid-tenancy visits and 744 check-outs.
Report · 8 min read · June 2026
Landlord Economics in 2026: Why No One Is Getting Rich
What does a UK landlord actually earn after costs, mortgage, tax and agent fees? We modelled eight scenarios across London and Manchester. Only one of them beats an easy-access Cash ISA on income alone.
Guide · 5 min read · April 2026
What Really Goes Wrong in a Rental Property, And How to avoid it
We analysed over 4,000 reactive maintenance jobs across 868 managed properties over the last year to find out what actually breaks, what it costs, when it happens, and what landlords can do to prevent the most common and expensive issues.
Not ready to order?
PREFER TO TALK IT THROUGH FIRST?
Tell us about your property, your rent and your mortgage, and we will tell you honestly which level of management fits, or whether self-managing suits you better. No pressure, no hard sell.
Lines open · Mon to Fri 9am to 6pm · We answer in under 60 seconds
SH
JM
RT
Common questions
QUESTIONS LANDLORDS ASK US.
If your question isn't answered below, give us a call or email hello@hello-neighbour.com. We usually reply within an hour during working days.
Given the economics, is it even worth paying for management?
If you have the time and the appetite for the compliance, licensing, maintenance and Section 8 risk, self-managing is the cheapest route, and we will happily help you do it with DIY tenant find offerings.
If you want it handled, the thing to avoid is a percentage fee. Ours is fixed and up to 60% less than a high-street agent, so you get full management without the cost that tips London landlords into a loss.
Am I tied into a contract?
Rent Collection Plus, Management Complete and HMO Management are monthly rolling contracts, so you are never tied in. Management Plus has a minimum 12 month term because it includes rent guarantee insurance and your certificates.
What does the monthly fee cover, and what is extra?
One flat monthly fee covers the management: your dedicated manager, rent collection, compliance monitoring, inspections and access to vetted tradespeople with no mark-up.
The work tradespeople carry out is charged at cost. Certificates and rent guarantee insurance are included on Management Plus and arranged separately on the other packages.
How does switching from my current agent work?
We do the heavy lifting. With your permission we contact your existing agent, request keys, certificates and tenancy paperwork, and coordinate the handover so there is no gap in management for your tenants.
Do you manage HMOs?
Yes. Our HMO management runs the Management Complete service with HMO-specific extras: licence application support, post-application compliance monitoring, HMO-specific inspections and no charge for Deeds of Assignment. It is £146 a month. Use the HMO toggle on the packages table to see what is included.
Don't have a tenant yet?
FIND ONE FIRST, YOUR WAY.
Management starts once your property is tenanted and compliant. Find your own tenant to keep costs to a minimum, or have us do the lot. Either way, the same team manages it afterwards.
Keep costs to a minimum
GET RENTED
£59 incl. VAT
List on Rightmove, Zoopla and OnTheMarket and find your own tenant, with payment collection, compliance, the contract and move-in handled. The lowest-cost route to a let we can manage.
Done for you, start to finish
Get Rented Pro
£1,440 incl. VAT, only on move-in
Photos, viewings, referencing, compliance and move-in, all handled by us. Only payable when your tenant moves in, then straight into management.
FULL MANAGEMENT, AT A PRICE THAT STILL WORKS.
A fixed fee, up to 60% less than a high-street agent, on a rolling contract you can leave any time. Pick the level of hands-off that suits you, or talk it through first.
Prices shown for 1 to 3 bedroom properties, plus £10 a month for 4 bed and over. Management Plus has a 12 month minimum. Lighter touch? Rent Collection Plus is £30 a month. Larger portfolios and HMOs: talk to us about tailored pricing.