Combatting Letting Fraud - keeping landlords safe
5 min
Popular Articles
Why Rightmove is an essential part of advertising your rental property
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London, 11 February 2026:
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With the implementation of the Renters Rights Act there is increasing encouragement from Letting Agents to take out Legal Expenses and Rent Guarantee Insurance. So, we thought it would be useful for Hello Neighbour to...
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Self-letting a property has never been easier. Thanks to modern online letting platforms, landlords can now advertise their property, manage compliance, find reliable tenants and stay fully compliant with rental...
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January saw a 5.8% rise in average rents in London. However, we don’t expect that level of increase to be sustained throughout 2026 as the number of enquiries per property through January continued to soften. We do...
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Introducing Version 2.1 of the Hello Neighbour lettings platform At Hello Neighbour, we’re focused on making renting easier and fairer for both landlords and tenants. Today, we’re releasing Version 2.1 of our lettings...
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London, 29 January 2025:
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The Renters’ Rights Act changes how landlords find tenants, set rents and manage risk. From 1 May 2026, the cost of getting things wrong at the start of a tenancy will be higher and the ability to fix mistakes later...
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The Renters’ Rights Act is now on the statute book and while most of its provisions do not take effect until May 2026, the implications are already being felt across the private rented sector. This legislation has been...
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A property licence is a legal requirement that demonstrates the property is suitable for occupation and managed to an acceptable standard. If you are found to be renting your property without a licence when you need...
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What is an EICR?
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A professional and independent property inventory is one of the simplest ways to protect yourself as a landlord. It creates a clear and impartial record of your property at the start of a tenancy and gives you the...
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Hello Neighbour – a look back at 2025 and what’s coming in 2026
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We understand that a landlord’s priority is finding the right tenant as quickly and easily as possible while remaining fully compliant with increasingly complex regulations. How you get there shapes the time you invest,...
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Last week we hosted a live webinar with more than 500 landlords to walk through one of the biggest changes we’ve seen in lettings for years. The Renters’ Rights Act is now on the statute book and although most of the...
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London, 24 November 2025:
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Built with Landlords, for Landlords: Meet the new Hello Neighbour lettings platform We’re excited to unveil the new Hello Neighbour end-to-end lettings platform, the most landlord-centric technology we’ve ever built....
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London rent and demand stable moving into Autumn Rents steady year-on-year: London rents in September 2025 were 1% higher than September 2024, and 2% higher than September 2023. Overall, rents have held relatively...
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Hello Neighbour has rolled out the first major feature update to our Get Listed and Get Rented products since launch in April 2025. We have completely redesigned how viewings work, giving landlords even more control...
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Fraud in the rental market is rare, but it does happen. When it does, it usually involves fraudsters posing as landlords or agents to take money upfront without ever providing a tenancy. The best protection is knowing...
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Inner London Demand Outpaces Outer for the First Time in 3 Years London rents in August 2025 were 1.6% lower than August 2024, but still 3.6% higher than in August 2023. Overall, rents have held relatively steady,...
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Rents fall 5% year on year despite increased tenant demand London rents in July 2025 are down 5.0% compared to July 2024 (matching the drop seen in June 2025 vs June 2024), and are 0.7% higher than in July 2023. Rents...
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Both Tenant Demand and Rental Prices drop London rents in June 2025 are down 5.1% compared to June 2024, and 4.5% lower than in June 2023. Month-on-month, we’ve seen a decline of 1.5%, and a 1.9% drop when compared to...
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We've Called for Reform: Our Open Letter to Government on Lettings Market Fairness At Hello Neighbour, we believe renting your property shouldn’t come with hidden fees, rigid contracts, or obstacles to growth. Yet every...
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At Hello Neighbour, we're always looking for ways to make the lives of landlords easier, more profitable, and more secure. That's why we're excited to announce a brand-new partnership with Habito, one of the UK's...
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Rental Prices and Demand Stay Flat London rents in May 2025 are up 1.1% compared to May 2024, and interestingly, the same level as May 2023. Although there has been a month-on-month decline of 2%, prices remain 1.3%...
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Welcome Suzanne Smith! New Independent Non-Executive Director at Hello Neighbour We’re excited to announce that Suzanne Smith has joined the Board of Hello Neighbour as an Independent Non-Executive Director.
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Rental prices increase whilst demand stays flat London rents in April 2025 are up 10% compared to April 2024, and 9% higher than in April 2023. Although we’ve seen a month-on-month decline of 1.8%, prices are still up...
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Demand stays low while prices increase in Mar 25 March has historically been a slower month for demand, and we have seen that trend continue this year, with 38 enquiries to view a property—16% lower than last year....
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Rental Prices drop in February 25 Demand has improved since January, moving from 38 to 46, however we have seen a significant drop in rental prices in Feb 25. London rents in February declined across all areas, falling...
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Lettings Market Continues to Cool After the usual slowdown in demand in December, January is picking up, but demand remains lower than in the previous two years, with 38 viewing requests per property in January 2025...
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In December 2024 we saw lower demand alongside higher rental prices. As the market typically slows during the colder months, a decline in viewing requests is expected at this time of year. We had 28 viewing requests per...
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Lettings market similar to last year Nov We had 38 viewing requests per property in November, 10% lower than in Nov 23. London rents in October were down 0.8% from the previous month to £2,126 and down 5.1% compared to...
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4.1% Drop in rental prices vs Oct 23 We had 56 viewing requests per property in October, 10% higher than in Oct 23 London rents in October were down 4.9% from the previous month to £2,144 and down by 6.8% compared to...
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4.5% Drop in rental prices vs Sep 23 We had 62 viewing requests per property in September, in line with 65 last year Sep 23. London rents in September were down 4% from the previous month to £2,268 but up 3% compared to...
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38% increase in tenant demand during Aug 24 We had 72 viewing requests per property in August, a significant increase from the last three months; however, this is still down compared to last year’s 84 requests. London...
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Rental prices increase over last 3 months We had 52 viewing requests per property in July, the same as in May and June 2024; however, this is significantly down from last year's 93 requests in July 2023. London Rents in...
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Rental pricing decreased year on year in June We had 52 viewing requests per property in June, consistent with May; however, this is significantly down from last year's 80 requests in June 2023. Rents in June within...
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We continue to see signs of a cooling rental market We have seen 52 viewing requests per property in May, down from 62 in April, following a similar trend from last year of a quieter May before the summer months....
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Rents continue to fall We continue to see a fall in rentals within London, from an average of £2,219 last month to an average of £2,115 in April, a 5% drop, with 2-bed properties experiencing the most significant...
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As we flagged last month, we expected to see the growth in rental pricing slow. In fact we have seen a fall in London rental levels from an average of £2,261 last month to an average of £2,219 in March. This is a 2%...
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Throughout February 2024, we saw much lower levels of viewing activity with 40 viewing requests per property, a 38% reduction from February 2023 and the lowest level we have seen in the last two years. In February 2024,...
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Coming out of the slower November and December months, we have seen average rental prices increase in January. As widely reported elsewhere, there has been a reduction in tenant demand with Rightmove reporting average...
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The National LIS Awards celebrate the shining stars of the UK property sector - from property technology companies and letting agents to property finance and legal service providers. The awards were judged by well-known...
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Throughout November we have seen a 25% drop in properties being priced 10%+ above market rate, with properties across London and Greater London being priced at lower levels. On average, rental prices have dropped by 4%...
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Demand is lower across all property types / number of bedrooms, however 3 and 4 bedroom rental properties are receiving the fewest amount of viewing enquiries. Despite a slow down in overall viewing requests, Greater...
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We've run the numbers and it's crazy but true – London's landlords are wasting up to £1bn a year paying unfair tenancy renewal fees, when renting their properties through high street letting agents. There are over one...
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Compared to last month, £2,311 per month represents a 2% reduction in the average cost to rent a property in London and Greater London. That said, prices are still up by 3% compared to mid-2023. Over the last 3 month's,...
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Throughout August, average rental prices per month were higher than the previous 3 months – driven by price increases on 3 bed properties of 12%. That said, there was an 8% drop in rental prices of 1 bed properties. We...
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We are seeing the highest number of viewing enquiries in Greater London areas such as Enfield, Redbridge, Romford and Kingston upon Thames. Despite this, month on month rental prices are down as tenants look further...
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This might suggest that despite the supply/demand imbalance, the extraordinary rent increases of the last period are coming to an end. The tenant location wish list is also reflecting acceptance of greater commute...
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Hosted at Old Billingsgate, London from 9am-5pm on the 4th July, Hello Neighbour are delighted to be exhibiting at the National Landlord Investment Show.
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Whilst tenant demand remains at the inflated levels we have seen for the last 18 months, price increases are slowing down and landlords’ expectations for large rent increases are reducing. This might suggest that...
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Landlords and tenants that join Hello Neighbour can’t help but tell us how happy they are to have made the move from their previous agency. So long to prohibitively high costs, pushy salespeople and poor service and...
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