We understand that a landlord’s priority is finding the right tenant as quickly and easily as possible while remaining fully compliant with increasingly complex regulations. How you get there shapes the time you invest, the risks you take and what it costs you. That is why we have made the process simple, clear and thorough, helping landlords maximise their returns whilst saving time and staying safe.

That approach now sits behind more than 3,000 successful lets and almost 1,000 managed properties, supported by more than 10,000 viewing enquiries coming through the platform in the summer months. It gives us a detailed picture of the market and a clear view of where landlords face pressure, where risks creep in and where we can make the experience safer and more efficient. That combination of efficiency and safety, driven by the use of modern technology, is the foundation of how we operate.

That approach also ensures full transparency. You are in control throughout the process, from the selection of tenants to view, to who you accept and the terms of the rental agreement. Everything is visible on the platform as it happens. It also means our fees are clear. We charge a fixed fee, with no hidden extras, and we do not lock you into long term contracts. We believe our service should be good enough to keep you coming back, as our landlords do.

Safety is central to that mission. When you have seen thousands of tenancies, you learn where things go wrong. It might be a referencing gap, a missed compliance step or a misunderstanding at the start of a tenancy that grows into something more difficult later on. We design the journey so these issues are prevented or caught early. It is not about adding extra layers, but about building a process that supports landlords from the outset and gives tenants a clear, organised experience.

Curating the right partners is another part of how we work. Landlords are often presented with long lists of services and suppliers, which can be hard to navigate, so we do that work on their behalf. We look for quality, value and reliability, because these are the things that protect returns and give landlords confidence. Partners such as Currys Business, Help me Fix, KeyNest, Habito, Mortgage Finance Brokers, Kamma and MyDeposits canopy, Alan Boswell, each solve a specific problem well and integrate smoothly into the journey. It means landlords are not left guessing which options to trust.

Integration is what ties everything together. Moving information between separate systems creates delays and increases the chance of mistakes. Keeping the entire journey within one platform avoids duplication, keeps data clean and guides landlords through a clear sequence of steps. It saves time, reduces risk and creates a more consistent standard of service for tenants, which in turn helps reduce void periods and maintain stronger relationships.

Our aim is straightforward. To give landlords a better experience, to keep them safe, to reduce risk and to support tenancies that last. With the right mix of technology, service and curated support, it is possible to make lettings simpler and fairer for everyone. That is what changing lettings for good looks like in practice, and it is what makes Hello Neighbour different.