We built Hello Neighbour to make letting fairer, faster and more human. Landlords stay in control with our platform and team behind them, and tenants get a better way to rent.
Built with Landlords, for Landlords: Meet the new Hello Neighbour lettings platform
We’re excited to unveil the new Hello Neighbour end-to-end lettings platform, the most landlord-centric technology we’ve ever built. Designed with and for landlords, this platform puts you in control of every stage of the letting journey, all from one simple, intuitive space.
Tested with over 10,000 monthly viewing enquiries flowing through the system, the platform has been proven at scale. And it’s now available to all landlords in England, from seasoned portfolio holders to first-time investors.
One platform, total control
The platform simplifies the entire lettings process, making it easy to:
Advertise your property on Rightmove and other major portals
Respond to enquiries and book viewings
Communicate directly with prospective tenants
Track progress in real-time
Complete contracts and compliance, all in one place
No jargon, no jumping between tools. Just a clear, guided process that adapts to your level of experience and involvement. Our guide to how self-service letting works walks through each step.
DIY or fully supported, you choose
The new Hello Neighbour platform gives landlords complete flexibility. You can manage the journey yourself for just £29, from listing to finding the right tenant. Or for £69, we’ll help you complete the full tenancy setup including:
Deposit registration
Tenancy agreement
Right-to-Rent checks
First month’s rent collection
Need additional services like photography, inventory, or floorplans? They’re all available on demand, shaped by the insight of letting over 4,500 properties across London and beyond.
Ready for Renters' Rights and beyond
Regulation is changing. We’ve built this platform to keep landlords safe and compliant, including future-proofed features for Renters’ Rights reforms. As legislation evolves, so will the platform, keeping you in step with new rules without the headaches.
Built by listening to you
“We built this platform by listening to landlords and shaping every feature around how they let and manage property.”
Landlords told us they wanted clarity, control, and confidence. This is our response. And it’s just the beginning. Every feature we release is grounded in feedback from our landlord community.
Transparent. Scalable. Always improving.
“We’re building a business that does the right thing at scale with transparent pricing, strong customer support, and a product that keeps improving.”
We’re not here to replace people with tech, we’re here to amplify both. Whether you're a DIY landlord or you prefer hands-on support, the new platform is designed to make your life easier and your lets more successful.
Ready to get started?
The new platform is live now. Start letting smarter today:
Hello Neighbour is a UK property lettings company powered by technology and driven by people. We believe lettings should be simple, fair and inexpensive for everyone. Thousands of landlords have chosen Hello Neighbour because we don’t tie you into long contracts, charge unfair fees, or mark up repairs. We just deliver great results, fast.
In short: Version 2.2 lets DIY landlords publish without setting viewing availability, keeps viewing requests coming when availability runs out, shows more about every applicant, and adds tenant invites, clearer...
In short: Rightmove Featured puts a listing at the top of search results and again in its normal position, roughly doubling views in the week attention is highest. We include it as standard on every property, because...
Get Rented Pro is a full-service tenant find solution: from finding the right tenant to moving them in, your dedicated account manager acts on your behalf, for one fixed fee of £1,440 including VAT. You only pay when...
In short: Get Listed finds you the right tenant for £29. For £30 more, Get Rented takes the same listing all the way to a compliant move-in: referencing, contract, deposit and holding deposit handled for £59. Updated 19...
Why getting it right matters more in 2026 Under the Renters' Rights Act, which came into force on 1 May 2026, the cost of getting it wrong has risen sharply. With Section 21 gone and tenancies now periodic (Assured...
In short: Get Rented is our £59 end-to-end DIY letting service: portal advertising, tenant screening, referencing, a Renters' Rights compliant tenancy agreement and deposit registration in your own account, with a human...
In short: Ask two to three screening questions first, not a long list: response rates fall from 39.7% to 23.2% when landlords ask four or more at once, and blanket bans on benefits or children are unlawful. Updated 26...
In short: Rightmove is the UK's most visited property portal, and in a softer 2026 market maximum exposure matters more, not less. Hello Neighbour includes Rightmove advertising in every £29 listing. Updated 26 October...
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In short: A professional, independent inventory is the impartial baseline every deposit claim relies on. Without one, even obvious damage is hard to prove. Updated 29 September 2026
We understand that a landlord’s priority is finding the right tenant as quickly and easily as possible while remaining fully compliant with increasingly complex regulations. How you get there shapes the time you invest,...
In short: a full tenant reference verifies identity, credit, affordability, Right to Rent and rental history before you commit. Hello Neighbour references cost £30 per tenant and come back in 48 hours, with Open Banking...
Hello Neighbour has rolled out the first major feature update to our Get Listed and Get Rented products since launch in April 2025. We have completely redesigned how viewings work, giving landlords even more control...
In short: We offer three lettings packages: Get Listed for hands-on landlords, Get Rented for support with the legal and admin work, and Get Rented Pro for a fully managed tenant find. Updated 26 October 2026
In short: Key management means storing and exchanging property keys securely away from the property. We partner with KeyNest, whose network of over 5,000 Points puts a secure key exchange within minutes of every home we...
In short: An inventory is the signed, photographed record of a property's condition at move-in, and it is the evidence every deposit deduction stands or falls on. Updated 29 September 2026
Effective rental property management involves: collecting rent; coordinating and supervising maintenance and repairs; property visits; renewals and yearly rent reviews; move-ins and check-outs and a whole lot more....
Landlords and tenants that join Hello Neighbour can’t help but tell us how happy they are to have made the move from their previous agency. So long to prohibitively high costs, pushy salespeople and poor service and...
There is no doubt that these are challenging times for landlords with one or two properties. We’re all struggling with the cost of living crisis and being a landlord seems to be getting more expensive every day; demand...
Of course, you may be purchasing a brand new investment property, which will need less work (hopefully) than if your rental property is the home you have been living in yourself. Alternatively, you may have a property...
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