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The record

Every action, on the record.

What we've done, where it landed, and what changed. Actions are ours, press is where the case ran, and results are reserved for outcomes we can verify.

Landlord Economics

Current focus

Started May 2026 with the Landlord Economics report: eight worked examples showing typical returns at or below a Cash ISA. We've since put the case to the Housing Minister twice, and The Times has covered it.

  1. action May 2026 - cornerstone report

    Published Landlord Economics in 2026: Why No One Is Getting Rich

    Eight worked examples, regional analysis, and the honest arithmetic of letting in 2026: returns around, and in most cases below, a Cash ISA. By Phil Shelley, Chair.

    Read the report
  2. press May 2026

    The Times: it no longer pays to be a London landlord

    National pickup of the Landlord Economics case: a London landlord losing 200 pounds a month, and the arithmetic behind it. Subscription required.

    Read it in The Times (subscription)
  3. action Jul 2026

    Second letter to the Housing Minister

    A renewed reform case put to Matthew Pennycook MP, signed by Phil Shelley and Richard Jenkins, backed by the Landlord Economics evidence.

  4. action Jul 2026

    Surveyed 698 landlords on the economics of letting

    A direct survey of landlords on what letting really earns them; the findings feed the next phase of the campaign.

  5. press Jul 2025

    Property118 covers the reform proposals

    Coverage of our case that reforming fees and contracts could save London landlords two billion pounds a year.

    Read it in Property118
  6. action Jun 2025

    Put reform proposals to the Housing Minister

    An open letter to Matthew Pennycook MP and the Deputy Prime Minister proposing practical lettings reforms, led by contract flexibility, to cut letting costs and support the housing market.

    Read the letter

Publish terms & conditions

Current focus

Fees and terms are buried in small print landlords can't compare. We've asked the Housing Minister, twice, to make agents publish their prices and terms up front.

  1. action Jul 2026

    Renewed the call for published terms and conditions

    Restated in our second letter to the Housing Minister: letting agents and platforms should publish their terms and prices so landlords can compare before they commit.

  2. action Jun 2025

    Called for published terms and conditions

    Proposed in our first letter to the Housing Minister: letting agents and platforms should publish their terms and prices, bringing basic transparency to a market that lacks it.

    Read the letter

Insights coverage

Not a campaign, a foundation: our platform data on rents and demand, published monthly and quoted by the trade press, so every case we make runs on real numbers.

  1. press Apr 2026

    Letting Agent Today covers our London market analysis

    Coverage of our platform data showing the London lettings market in retreat ahead of the Renters' Rights Act.

    Read it in Letting Agent Today
  2. press Apr 2026

    The Negotiator quotes our market data on the pre-Act storm

    Richard Jenkins on the March figures: rents down 7.6% year on year and 30 enquiries per property, still well above the national average.

    Read it in The Negotiator
  3. press Jan 2026

    The Negotiator publishes a guest blog by Richard Jenkins

    On lettings systems built for a world that no longer exists, and what the Renters' Rights Act really signals for landlords.

    Read it in The Negotiator
  4. action Monthly since Jan 2026

    The Letting Market Report series

    Real platform data on rents and tenant demand, published every month, so the debate runs on numbers rather than anecdotes. The series the trade press quotes.

    See every edition
  5. action Dec 2025

    Hosted the Renters' Rights Act webinar

    A practical walkthrough of what the Act changes for landlords, recorded and free to watch.

    Watch the recording
  6. press May 2025

    Landlord Today covers Suzanne Smith joining the board

    Coverage of Suzanne Smith, The Independent Landlord, joining Hello Neighbour as a non-executive director.

    Read it in Landlord Today

Stop Renewal fees

Resolved

Started October 2023 against fees charged when a tenant simply stays put, with a petition, a survey and national coverage. Periodic tenancies under the Renters' Rights Act ended fixed-term renewals, and with them most renewal fees.

  1. press Feb 2024

    The Negotiator covers the Stop Renewal Fees relaunch

    Coverage of the survey finding that 65% of London landlords raised rents to cover the agent renewal fee, so tenants effectively pay thirteen months' rent a year.

    Read it in The Negotiator
  2. action Feb 2024

    Relaunched Stop Renewal Fees with a landlord survey

    A fresh survey put numbers on the harm: 65% of London landlords hiked rents to cover the renewal fee. The petition passed 550 signatures.

    Read the campaign explainer
  3. press Oct 2023

    Property118 covers the campaign launch

    Coverage of the campaign to stop unfair letting agent renewal fees.

    Read it in Property118
  4. press Oct 2023

    Property Reporter covers the one billion pound figure

    Coverage of the finding that London landlords are stung for one billion pounds a year in agent renewal fees.

    Read it in Property Reporter
  5. press Oct 2023

    Landlord Knowledge covers the campaign

    Coverage of the one billion pound renewal-fee burden and the campaign for change.

    Read it in Landlord Knowledge
  6. press Oct 2023

    Property Industry Eye covers the launch

    Coverage of the Stop Renewal Fees campaign launch.

    Read it in Property Industry Eye
  7. press Oct 2023

    Letting Agent Today covers the launch

    Coverage of the campaign against renewal fees charged for tenants simply staying put.

    Read it in Letting Agent Today
  8. press Oct 2023

    The Negotiator covers the launch

    Coverage of the Stop Renewal Fees campaign on launch day.

    Read it in The Negotiator
  9. action Oct 2023

    Launched the Stop Renewal Fees campaign

    A petition, explainer and press release built on one finding: London landlords waste up to one billion pounds a year on high-street renewal fees, charged for tenants simply choosing to stay.

    Read the campaign explainer
  10. press

    The Times asks why letting agencies still charge renewal fees

    National coverage of the renewal-fees question the Stop Renewal Fees campaign put on the agenda. Subscription required.

    Read it in The Times (subscription)
  11. press

    The Times: charged 6,156 pounds for next to nothing

    A landlord's renewal-fee story in the national press: thousands charged for a tenant simply staying put. Subscription required.

    Read it in The Times (subscription)