What we're doing for landlords
SOMEONE HAS TO MAKE THE CASE.
Landlords are small businesses absorbing a decade of policy, and nobody adds up the bill. We did. Now we're taking it to ministers, to the media, and to the market, and we log every step here.
The paper trail.
The articles behind the record: pieces we wrote to open a campaign, and pieces written in response as each story developed.
Landlords
Landlord returns
8 min read · Updated Aug 2026
Landlord Economics in 2026: Why No One Is Getting Rich
A Hello Neighbour analysis of eight worked examples across London and Manchester. Only one scenario beats an easy-access Cash ISA on income alone
Read article →
Landlords
Tenants
2 min read · Updated Aug 2026
We've Called for Letting Agent Reform!
We've Called for Letting Agent Reform!
Read article →
Real Estate
Lettings insight
3 min read · Updated Aug 2026
Stop Renewal Fees: Explained
Landlords letting their property through high street estate agents are wasting up to £1billion paying renewal fees. Time to get fair on fees.
Read article →Every action, on the record.
What we've done, where it landed, and what changed. Actions are ours, press is where the case ran, and results are reserved for outcomes we can verify.
Landlord Economics
Current focusStarted May 2026 with the Landlord Economics report: eight worked examples showing typical returns at or below a Cash ISA. We've since put the case to the Housing Minister twice, and The Times has covered it.
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action May 2026 - cornerstone report
Published Landlord Economics in 2026: Why No One Is Getting Rich
Eight worked examples, regional analysis, and the honest arithmetic of letting in 2026: returns around, and in most cases below, a Cash ISA. By Phil Shelley, Chair.
Read the report → -
press May 2026
The Times: it no longer pays to be a London landlord
National pickup of the Landlord Economics case: a London landlord losing 200 pounds a month, and the arithmetic behind it. Subscription required.
Read it in The Times (subscription) → -
action Jul 2026
Second letter to the Housing Minister
A renewed reform case put to Matthew Pennycook MP, signed by Phil Shelley and Richard Jenkins, backed by the Landlord Economics evidence.
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action Jul 2026
Surveyed 698 landlords on the economics of letting
A direct survey of landlords on what letting really earns them; the findings feed the next phase of the campaign.
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press Jul 2025
Property118 covers the reform proposals
Coverage of our case that reforming fees and contracts could save London landlords two billion pounds a year.
Read it in Property118 → -
action Jun 2025
Put reform proposals to the Housing Minister
An open letter to Matthew Pennycook MP and the Deputy Prime Minister proposing practical lettings reforms, led by contract flexibility, to cut letting costs and support the housing market.
Read the letter →
Publish terms & conditions
Current focusFees and terms are buried in small print landlords can't compare. We've asked the Housing Minister, twice, to make agents publish their prices and terms up front.
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action Jul 2026
Renewed the call for published terms and conditions
Restated in our second letter to the Housing Minister: letting agents and platforms should publish their terms and prices so landlords can compare before they commit.
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action Jun 2025
Called for published terms and conditions
Proposed in our first letter to the Housing Minister: letting agents and platforms should publish their terms and prices, bringing basic transparency to a market that lacks it.
Read the letter →
Insights coverage
Not a campaign, a foundation: our platform data on rents and demand, published monthly and quoted by the trade press, so every case we make runs on real numbers.
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press Apr 2026
Letting Agent Today covers our London market analysis
Coverage of our platform data showing the London lettings market in retreat ahead of the Renters' Rights Act.
Read it in Letting Agent Today → -
press Apr 2026
The Negotiator quotes our market data on the pre-Act storm
Richard Jenkins on the March figures: rents down 7.6% year on year and 30 enquiries per property, still well above the national average.
Read it in The Negotiator → -
press Jan 2026
The Negotiator publishes a guest blog by Richard Jenkins
On lettings systems built for a world that no longer exists, and what the Renters' Rights Act really signals for landlords.
Read it in The Negotiator → -
action Monthly since Jan 2026
The Letting Market Report series
Real platform data on rents and tenant demand, published every month, so the debate runs on numbers rather than anecdotes. The series the trade press quotes.
See every edition → -
action Dec 2025
Hosted the Renters' Rights Act webinar
A practical walkthrough of what the Act changes for landlords, recorded and free to watch.
Watch the recording → -
press May 2025
Landlord Today covers Suzanne Smith joining the board
Coverage of Suzanne Smith, The Independent Landlord, joining Hello Neighbour as a non-executive director.
Read it in Landlord Today →
Stop Renewal fees
ResolvedStarted October 2023 against fees charged when a tenant simply stays put, with a petition, a survey and national coverage. Periodic tenancies under the Renters' Rights Act ended fixed-term renewals, and with them most renewal fees.
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press Feb 2024
The Negotiator covers the Stop Renewal Fees relaunch
Coverage of the survey finding that 65% of London landlords raised rents to cover the agent renewal fee, so tenants effectively pay thirteen months' rent a year.
Read it in The Negotiator → -
action Feb 2024
Relaunched Stop Renewal Fees with a landlord survey
A fresh survey put numbers on the harm: 65% of London landlords hiked rents to cover the renewal fee. The petition passed 550 signatures.
Read the campaign explainer → -
press Oct 2023
Property118 covers the campaign launch
Coverage of the campaign to stop unfair letting agent renewal fees.
Read it in Property118 → -
press Oct 2023
Property Reporter covers the one billion pound figure
Coverage of the finding that London landlords are stung for one billion pounds a year in agent renewal fees.
Read it in Property Reporter → -
press Oct 2023
Landlord Knowledge covers the campaign
Coverage of the one billion pound renewal-fee burden and the campaign for change.
Read it in Landlord Knowledge → -
press Oct 2023
Property Industry Eye covers the launch
Coverage of the Stop Renewal Fees campaign launch.
Read it in Property Industry Eye → -
press Oct 2023
Letting Agent Today covers the launch
Coverage of the campaign against renewal fees charged for tenants simply staying put.
Read it in Letting Agent Today → -
press Oct 2023
The Negotiator covers the launch
Coverage of the Stop Renewal Fees campaign on launch day.
Read it in The Negotiator → -
action Oct 2023
Launched the Stop Renewal Fees campaign
A petition, explainer and press release built on one finding: London landlords waste up to one billion pounds a year on high-street renewal fees, charged for tenants simply choosing to stay.
Read the campaign explainer → -
press
The Times asks why letting agencies still charge renewal fees
National coverage of the renewal-fees question the Stop Renewal Fees campaign put on the agenda. Subscription required.
Read it in The Times (subscription) → -
press
The Times: charged 6,156 pounds for next to nothing
A landlord's renewal-fee story in the national press: thousands charged for a tenant simply staying put. Subscription required.
Read it in The Times (subscription) →