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Property viewings

BOOK VIEWINGS
THAT DELIVER
OFFERS.

Hand your viewings to a team that's done over 10,000 of them, and turned 70% into offers.

Trained agents host every viewing at a price that respects your time. We do this for landlords who can't be at the property, who'd rather not deal with viewings themselves, and who still want it done properly.

10,000+viewings completed
70%lead to offers
4.1%no-show rate
PER-VIEWING
From
£45 per viewing · 30 mins
Extension slot · per 30 mins £25
2 hour maximum per viewing. All prices incl. VAT.
Your viewing quote
Quote total £0
Enquire about viewings

Not sure how many you need? Enquire and we'll walk you through what works for your property.

Already on Get Listed or Get Rented? Buy viewings inside your platform instead. Log in.

Pre-qualified tenants only
Trained viewing agents only
London & South East coverage
7 days a week, including evenings
How it works

FROM ENQUIRY TO ACCEPTED OFFER

 
01

CAPTURE, RESPOND, PRE-QUALIFY

Every enquiry from Rightmove, phone, or our own adverts gets an email and SMS within 30 seconds. Qualified tenants self-serve and pick from multiple slots, 7 days a week, including evenings.

02

TRAINED AGENT HOSTS

Our agents present your property, answer questions, and identify tenants who are ready to commit.

03

STRUCTURED FEEDBACK

After every viewing, you receive a written report on each applicant: interest level, questions raised, likelihood to offer.

04

OFFER & ACCEPT

We collect offers, present them with context, and help you accept the right one. Average 6 days from listing live to offer accepted.

What's included

EVERY VIEWING, HANDLED

Viewings start before the viewing. The moment a tenant enquires, anywhere we advertise, they get an email and SMS with a personalised booking link. They pre-qualify, pick from multiple slots, and the right tenants reach you fast. The wrong ones don't waste anyone's time.

 

From there, trained viewing agents host. Every viewing produces structured feedback you can read on your dashboard, alongside any viewings you've run yourself. One picture of the whole process.

"From the first viewing through to our final deposit, every person from Hello Neighbour was helpful. The viewing process was smooth, well-organised, and made us feel welcome from the very first moment."

Craig Brown, Trustpilot review
Also included

EVERY VIEWING, BACKED UP

30-SECOND RESPONSE, EVERYWHERE

Every enquiry from Rightmove, phone, or our own adverts gets an email and SMS with a personalised booking link, within 30 seconds. We catch tenants when their intent is fresh.

Efficient

ONE DASHBOARD, ALL VIEWINGS

Every viewing we host shows up alongside any you've run yourself. Feedback, offers, progress, in one place. You see the full picture.

Tech enabled

SECURE KEY DEPOSIT

We handle access through our key deposit scheme, so viewings happen with minimum fuss for you, even when tenants are in situ.

Easy
Common questions

EVERYTHING YOU MIGHT BE WONDERING.

If your question isn't answered below, give us a call or email contact@hello-neighbour.com. We usually reply within an hour during working days.

Order a viewing for £45
How do I order viewings?
  • Whichever route fits, the pricing and service are the same.

    Build a quote on this page using the quote builder above. Add viewings, optionally pick preferred times, click "Create your viewing quote", and add your contact details. Best if you want a clear picture of cost before submitting.

  • Just enquire if you'd rather talk it through first. Use the "Talk to us" section below, or email us. We'll work out the right shape together.

  • Already on Get Listed or Get Rented? Log in and add viewings inside the platform. They'll appear in your dashboard alongside any viewings you're running yourself. Works for any property on Get Listed or Get Rented.

From there, we take over: review your request, confirm scheduling by email, and invoice each viewing when it is scheduled.

What happens after I submit a quote?

A member of the team reviews your request and confirms the schedule with you by email, usually within a few hours during business hours. Once confirmed, we run the viewings as agreed. You're invoiced for each viewing after it's taken place, not upfront.

What's the minimum notice for a viewing?

Next day at the earliest, so we can confirm with you and brief the agent. If you need something more urgent, call us on 020 8138 8848 and we'll see what we can do. We're not promising same-day, but we can sometimes flex.

Do I legally need to attend viewings myself?

No. There's no requirement for the landlord to be present. What matters is that whoever shows the property can answer applicant questions truthfully and identify whether they're a viable tenant. That's the agent's job.

Can I see hosted viewings alongside ones I run myself?

Yes. Every viewing we host shows up in your landlord dashboard alongside any viewings you've run yourself. Feedback, offers, progress, all in one place. If you're running some viewings yourself and asking us to handle the rest, you get the full picture without juggling spreadsheets.

How quickly do you respond to enquiries?

Within 30 seconds. Whether the enquiry comes from Rightmove, a phone call, or one of our own adverts, the tenant gets an email and SMS straight away with a personalised booking link. We catch them when their intent is fresh, which is when they're most likely to commit to a viewing.

How does pre-qualification work, and does it lose me good tenants?

Tenants answer a short set of questions before they can request a viewing slot. The questions are designed to filter out tenants who can't pass referencing, not to filter out tenants you might like. The bar is calibrated against what landlords actually accept. 

 

What happens if a viewing applicant doesn't show up?

Our no-show rate is 4.1%, well below the industry average. When it does happen, we re-screen the applicant before re-booking, or remove them from your slot list if they're not a viable tenant.

What's the difference between £45 per viewing and Get Rented Pro?

Per-viewing is the right call if you only need viewings handled. Get Rented Pro (£1,440 incl. VAT, only paid on move-in) bundles viewings with marketing, referencing, contracts and check-in. All viewings are included in Get Rented Pro at no extra cost. 

If you want everything handled, the bundle is better value.

Not ready to order?

PREFER TO TALK IT THROUGH FIRST?

Every property is different and we'd rather help you pick the right service than push the wrong one. Speak to a real person about your tenancy, your timing, and what makes sense for your situation. No pressure, no upsell.

Lines open · Mon to Fri 9am to 6pm · We answer in under 60 seconds

STOP LOSING WEEKENDS TO VIEWINGS.

Hand your viewings to a team that's done over 10,000 of them, and turned 70% into offers.

 Also included in Get Rented Pro (£1,440 incl. VAT) · Only paid on move-in 

 Want to DIY? Read our free guide to running viewings yourself