Get Rented by Hello Neighbour: The Complete DIY Letting Service with human support for first-time landlords
Self-letting has never been more accessible. And more landlords are taking the plunge of Doing It Themselves. But letting has never been more regulated either and with the implementation of the Renters’ Rights Act on May 1st there is plenty for landlords to get to grips with.
For many landlords, especially those letting a property for the first time, the challenge isn’t advertising. It’s knowing you’re doing everything correctly.
That is why we have created an end-to-end service that helps landlords comply with every aspect of regulation without taking hours of their time.
What does Get Rented do?
• Maximises tenant demand by including Rightmove, Zoopla and On the Market in the £59 fee and by using Featured on Rightmove for the most important first 7 days.
• A Renters’ Rights compliant tenancy agreement ensures all the tenancy details captured during the tenant-find and negotiation process are included in a legally tested tenancy agreement. No room for confusion, and no room for error.
• Ensuring deposits are correctly registered in government backed custodial schemes while landlords remain in control of the deposit return process.
• Checking whether your property needs a local government licence to rent, and if it does, help you apply for that. And then if things change we will let you know.
• Making sure that the first month’s rent is collected seamlessly to ensure you start life as a landlord on the right basis.
• Built-in compliance checks to make sure you have the correct EPC, EICR and gas certificates in place before you sign to keep everyone safe
• Real human support, not a chat bot, but a real, experienced letting manager that you can talk to. Making sure you understand everything and remain in control throughout. If you ever get stuck there is always someone to help.
It’s Do it yourself without the anxiety.
Is it easy to use?
We have designed our platform for all landlords, even first-time self-let landlords:
If you’re searching:
• “How do I self let my property in the UK?”
• “What documents do I need for a tenancy?”
• “How do I register a deposit correctly?”
• “What does the Renters’ Rights Act mean for landlords?”
You’re not alone. Many landlords want the cost savings of self-letting but also want reassurance that they’re compliant. Hello Neighbour was built for exactly that balance.
It can also move quickly without short-cuts. On average it takes just 15mins to advertise your property. And we have made it super easy to talk to tenants, negotiate the rent and conditions.
Can I follow the whole process on line at any time of day?
Our platform is based on modern technology that is designed to make it simple and intuitive, yet it is structured to ensure it is simple to move from listing to move-in. Every stage flows logically:
Listing → Enquiries → Viewings → Offer → Tenancy Agreement → Deposit → Move-In
If you use our viewings and offer tools, your tenancy agreement auto-populates with the agreed rent, move-in date, any special conditions and the tenant’s household details. At any time of the day or night.
That means, fewer errors and confusion, no retyping, no missed clauses and a clear digital audit trail. The technology does the heavy lifting and the human support means help is never far away. We don’t believe landlords should be left alone to “figure it out”. Support is available whenever you need it. But you remain in control throughout.
So even first-time or accidental landlords fly through the platform. Even if you are an experienced landlord navigating regulatory change or are unsure about the new compliance rules, the platform works for you.
Who will see my property advert?
Tenants are internet first so making sure you have maximum platform visibility from the start is essential. So we include advertising on all the major portals as part of the £59 fee. The Featured on Rightmove means you get priority positioning and can double your viewing requests.
That means that pretty well everybody looking for a place to rent will see your property.
Why Rightmove is an essential part of advertising your rental property
Do you check tenants before they view my property?
Whilst we work hard to deliver the maximum number of viewing requests, we also want to make sure every viewing counts. So every tenant automatically completes affordability and pre-qualification questions before booking a viewing. This helps landlords prioritise the right viewings without sending long lists of questions upfront.
Landlords can add custom questions too. So this means we don’t waste your time, there is clear visibility of each applicant’s details and so you can make decisions based on easily accessible information all in one place.
Is the Tenancy Agreement complaint with The Renters’ Rights Act?
With the Renters’ Rights Act implementation on May 1st 2026, tenancy agreements must reflect the new framework.
Get Rented includes a legally tested, automatically generated, Renters’ Rights compliant tenancy agreement. Because the agreement pulls directly from your negotiated offer, there is reduced admin, lower compliance risk and greater clarity all built into a tested legal structure.
Will the tenant’s deposit be registered correctly, and will I be in control?
Deposit mistakes can invalidate notices and create serious risk so it is crucial to register it correctly. Get Rented includes deposit registration in a government-approved custodial scheme.
But importantly, the deposit is registered in the landlord’s own custodial account so the landlord retains control. There is no unnecessary intermediary layer so deposit returns can be managed directly by the landlord.
Will Hello Neighbour check if my property needs a licence?
Selective licensing schemes are expanding across the UK and failure to have the right licence can lead to fines of up to £30,000, rent repayment and other sanctions.
So as part of our Get Rented service, we help identify which licences you need, we monitor any changes with the help of our specialist partner Kamma.
A Landlord’s Guide to Property Licensing
How does Hello Neighbour stop fraud?
Unfortunately, letting fraud is increasing across the UK so Hello Neighbour embeds Live ID checks, property ownership verification and secure digital documentation for references.
So we use the power of modern technology combined with the experience of our team to target fraud at every stage of the letting journey.
Combatting Letting Fraud - keeping landlords safe
Can I use Get Rented if I am a First-Time Landlords?
Traditional agents are expensive and basic listing platforms often assume a great deal of letting knowledge. So we never stop seeking ways to make the process as simple and user-friendly as possible.
That is why we have made Get Rented as neighbourly as possible. Starting with a low fixed cost at £59. An end-to-end platform that is quick and easy to use and leaves nothing out. Compliance is embedded into the journey so deposit control and licencing support are all automatic.
And of course we combine that state of the art technology support with genuine accessible human reassurance. If you don’t understand you can talk to someone who does.
Control without complexity but with help when you need it
We know landlords need cost efficiency, legal clarity and technology that simplifies but with support when needed.
Hello Neighbour’s Get Rented service delivers all of this.
It’s DIY letting but supported by humans. It’s compliant by design. And it’s built not just for experienced landlords, but for anyone taking their first step into DIY letting.
COMMENT