Fair to both sides
A tenancy is someone's home and someone else's biggest asset. It only works when it works for both. Fair pricing, fair terms, fair dealing in both directions.
Packages
Pay as you go
Helpful ExtrasHand picked
Helpful PartnersNew here?
What happens nextEnquire on any home. You'll get a link within a minute to book a viewing and create your platform account.
Your shortlist builds itself. Every home you enquire on is saved to your account, where you manage viewings and offers.
Deal with the right person. Directly with the landlord, or with our team when we fully manage the home.
Tenants club
Perks for today. Advice for tomorrow.It's free. It's yours. And it's designed to make renting better.
Discounted cinema tickets for every trip out
Furniture savings to help you settle in
Utility switching made quick and easy
First-time buyer mortgage advice for your future
Who we are
Changing lettings for goodWe built Hello Neighbour to make letting fairer, faster and more human. Landlords stay in control with our platform and team behind them, and tenants get a better way to rent.
Our Story
In 2017 Mark, a first-time landlord, let his home to Rich without an agent. Better deal for both; working out how was the hard part. Everything we've built since is the solution Mark needed that day.
Rich was renting in south London when his landlord gave notice to sell. At a barbecue at Mike's house, Mike's neighbour Mark mentioned he was about to let out his home for the first time.
Rich did the maths on agent fees and went to Mark directly: less rent than an agent's tenant would pay, more money in Mark's pocket than an agent would leave him. Deal done on the spot.
The tenant paid less. The landlord earned more. The only loser was the fee nobody needed to pay.
Then the hard part: how does a tenancy actually get done? The information was out there, but scattered and contradictory. They worked it out together, got it over the line, and Rich moved in next door. The thing they'd both needed still didn't exist.
Rich kept talking about it: the fees, the confusion, an industry that ran on landlords and tenants not knowing better. Mike, then leading product management across EMEA for a large American bank, recognised the shape of it immediately: a process problem software could solve end to end. The research made it obvious.
private rental homes in the UK, a huge market
among the least digitised of any major consumer market
poor service, and unhappy customers on both sides
A friend from Rich's MBA, who had spent 15 years building a high-street agency group, confirmed the problem from the inside. Then he deliberately let them design from first principles, checking their work against the law and the real world. The three invested their own money and started building in late 2018.
Eight years, one pivot, and thousands of real tenancies.
2017
Rich and Mark do the deal that starts it all.
Late 2018
Founders' money in, first proof of concept, friends and family round.
2019
Mike leaves banking. A seed round closes at year end, funding the build through lockdowns.
Late 2020
Landlords loved the platform, then hesitated: hand your biggest asset to a brand-new company? Fair question. So we used our own software to run a full letting and management service at a fraction of high-street prices, starting with flyers through every letterbox in Wimbledon.
Late 2022
£1.9m raised. The managed portfolio grows to almost 1,000 properties and thousands of tenant finds, all run on the platform we were building for landlords to use themselves.
2024
Operations mature, software battle-tested. We refocus on the original goal: landlords doing it themselves.
April 2025
Get Listed and Get Rented go live. Landlords tell us what to improve and we ship it.
2026
DIY properties up 4x in 7 months, growth driven by word of mouth and independent voices rather than advertising, in a market reshaped by the Renters' Rights Act. Still a small team by design: experienced people, no layers between a landlord's problem and its fix.
A proven managed business, a fast-growing DIY platform, and a market that has caught up with the idea.
Managed services
Almost 1,000
properties under management and over 3,000 successful lets, all run on our own platform.
DIY Letting
4x growth
in DIY properties this year, driven by word of mouth and independent voices rather than advertising. We keep investing in the platform, including the AI that removes the admin.
Backing
Founder-led
Owned by the people who built it and backed by experienced investors and a board that includes landlords.
Recent Press
Global investment firm CVC agreed a majority investment in OpenRent, the market leader we're built to challenge. The direction of travel is settled. We think the next chapter belongs to the platform that stayed founder-led and landlord-backed.
Our managed services run on exactly the same platform DIY landlords use, so every tenancy our team completes makes the software better for everyone. And you can switch between the two without losing data or starting again, whichever direction life takes you.
List on Rightmove, find tenants and complete a compliant move-in from £29, with expert support whenever you want it.
Full tenant find and fixed-fee property management, run by our team on the same platform. Pay on move-in.
Same software, same data, switch whenever life changes.
A tenancy is someone's home and someone else's biggest asset. It only works when it works for both. Fair pricing, fair terms, fair dealing in both directions.
Landlords protected from compliance risk and bad tenancies. Tenants protected from unsafe homes and bad practice. The process catches problems before they grow.
Fixed fees, stated up front, no percentages of your rent and no lock-ins. Our service should be the reason you stay.
Software does the heavy lifting. Humans are there when it matters. Never one without the other.